Showing posts with label Call Center Agent Philippines. Show all posts
Showing posts with label Call Center Agent Philippines. Show all posts

Thursday, November 7, 2013

Lucelle Solido: JP Morgan Chase Call Center Agent Killed by Tandem Hold-Up Bikers on her Birthday

Lucelle Dizon Solido never made it home on her birthday. Tragically, it also ended up as the day of her death.



Two men riding in tandem on a Suzuki motorbike tried to snatch her bag, she fought them and they shot her 5 times with a .45 caliber gun on the head and mouth. The ruthless hold-uppers got away with her things.

"Dapat kakain kami ngayon dahil birthday ­niya pero bangkay na siya nang umuwi!” her 55 year-old grieving mom Elvira told the press.

Pinky as her family called her- happy times with her Grandma
Lucelle Dizon Solido is a graduate of UP Diliman with a Bachelor's Degree in Mathematics and an employee of the J.P.Morgan Chase Bank in the BGC. She was found lying in pool of blood around 2:50 a.m. along Mariveles St., corner Kanlaon St., Bgy. Highway Hills. She was then brought to the VRP hospital where doctors pronounced her dead on arrival.


An avid reader, Lucelle was looking forward to celebrating her 25th birthday and enjoying her presents. No one expected tragedy to strike, hope the Solido family finds Justice for Lucelle :(

Thursday, September 5, 2013

Dalawang Sosyal Girls na Naghihimay ng Malunggay Video

Hindi po sila high sa shabs or juts, high sila sa kakahimay ng Moringa oleifera aka Malunggay!




"Oh my god! My walk-in closet is sooo big that I walked in my walk-in closet, and then I walked out, and realized I'm still in my walk-in closet."


Nakakatuwa sila pag down time nila... they really know how to have fun with Malunggay. AWARD!


Gleng-gleng talaga ng call center agents naten, dahil sa malunggay para silang lumaki sa Southern Cali or one of the 5 NY buroughs. Malunggay katol pa 'teh!



Wednesday, August 14, 2013

Mark Abesamis Murder: Call Center Agent Body Found with Head and Limbs Chopped Off

The body of a missing Call Center Agent Mark Abesamis was found mutilated with his head and limbs cut off.



According to SPO1 Jay Santos- at 6:55am at corner of Matimyas and Maceda Streets in Sampaloc, Manila- a Garbage collector Arnold Amorao opened a garbage bag and found a box sealed with packaging tape. Curious he opened it and found a torso.






The victim's wife Thea Bote Abesamis was able to identify his remains through his clothing. The young couple got married in July last year and was a client of lawyer  Raymond Fortun-  who revealed in a FaceBook post that the victim's Toyota Altis vehicle was also nowhere to be found.



The victim has no known enemies according to his family. Carnapping or a grudge against the victim is being eyed as a motive by Manila Police.

Sunday, April 22, 2012

Call Center Agent Steals Model's Identity on Facebook

A Call Center agent was arrested in a sting operation at Western Union, after she was caught receiving money from an Australian man she conned through the social networking site Facebook. The suspect, call center agent- Louella Tan, created a fake Facebook account using photographs of Fil-Norwegian model Janka Cederstam.


Si ateh feel na feel bah maging model... we can all look sexy on Facebook! :p

Cederstam filed a complaint with the National Bureau of Investigation (NBI) against the identity thief. Tan was arrested by the NBI Technical Investigation Division while she was collecting the money sent by the Australian.

“Nag-create siya ng new account, binago ang name pero pinalitaw na same person. Dahil maganda ang nasa picture, maraming nag-add as friends. Eventually had a relationship with this Australian national. ‘Yung Australian national naman, believing na may online relationship sila, was enticed to send money via Western Union dito sa Pilipinas,” said Palmer Mallari, chief of the NIB’s Technical Investigation Division.

More on the case on ABS-CBN news site and Philstar.com


Statement from Janka Cederstam's Facebook about the identity theft case:
Finally got some justice done! Finally caught the poser, played by the name of Jen Matheson (her real name is Louela Tan). Stealing pictures from people and using them to get money from men is a CRIME, it's called Identity Theft; It puts mine and my family's reputation at stake! I'll start deleting 'friends' on FB, will just keep those I'm actually close to as I see my photos on different websites even though it is set on private. To all the posers out there, stop doing what you're doing because you will get caught and brought to JAIL, just like this chick who we tracked for 3 and a half weeks now. Tomorrow we are going to court and finally getting this overwith..

Tuesday, December 20, 2011

Top 5 Security Questions by Call Center Agent Shan Cruz Rivera


Call Center Disgrace Shan Cruz Rivera

Viral videos of a Call Center Agent on the hijinx has spread like wildfire on Facebook. Shan Cruz Rivera took cellphone videos of himself while taking customer service calls. So what's the fuss about Shan Cruz Rivera? Why are fellow call center agents calling him a disgrace?



He broke protocol. He calls himself Lady Gaga. And gave one subscriber a trippy run-a-round on the customer service hotline by asking him 5 inane security questions.

Read the full chat transcript of Call Center Agent Shan Cruz Rivera and the caller here:

Security Question #1:
Shan Cruz Rivera: What was your high school mascot?
Caller: The Tigers
Shan: That is correct!

Security Question #2:
Shan Cruz Rivera: How many bones do you have?
Caller: How many bones do I have in my body? I don't know how many bones
I have in my body [laughs] is that a question?
Shan: Yes, that's your security question.
Caller:Can you give me a clue? I don't remember putting that in there...
Shan: your answer is 3,000 plus
Caller: Oh okay. I don't remember that question



Security Question #3:
Shan Cruz Rivera: What is your favorite food?
Caller: Steak or hot wings
Shan: The answer here is Adobo!
Caller: Say that again? I don't know whether its steak or hot wings
Shan: Its Adobo sir! Its not a steak
Caller: Hot wings?
Shan: Its Adobo, Sir! ADOBO!
Caller: Okay so its hotwings
*note: Adobo is a pork dish with soy sauce

Security Question #4:
Shan Cruz Rivera: What is the biggest V-vird!?
Caller: What is the what!?
Shan: What is the biggest bird!?
Caller: What is the biggest b-buurd!? Eagle?
Shan: No, your answer here is Big Bird
Caller: Oh Big Bird okay

Security Question #5:
Shan Cruz Rivera: Who stole the cookie from the cookie jar?
Caller: Who stole the cookie from the cookie jar? (laughs)
Shan: Can I get your answer to that?
Caller: I don't know who stole the cookie from the cookie jar? YOU stole the cookie from the cookie jar!
Shan: Yes, what is the answer for that, Sir?
Caller: YOU!
Shan: ME? (giggles)
Shan: So who stole it?
Caller: I don't know... I don't remember those...
Shan: The answer is your WIFE!
Caller: Okay my wife
Shan: Your wife stole it
Caller: Okay
Shan: Okay give me one second here
END OF VIDEO.

According to his Facebook page, Shan Cruz Rivera works at TRG Philippines (The Resource Group), but on the viral video we can clearly see the letters WNS on his company ID. A female co-worker is also visible at the start of the video and midway a janitor is seen collecting trash.
Laughs from co-workers are also heard in the background.



So what's the status of Shan Cruz Rivera's employment? Fired most likely, banned from the call center industry pretty much. The caller was a good sport BTW! You could actually picture this poor caller's face going- WTF!? As for the co-workers, probably a work suspension til this blows over. What do you think?